Why Food Processors Trust CITY Laundering Co

In food processing, safety isn’t optional—and neither is reliability. Downtime costs money. Contamination risks lives and reputations. And the last thing you want to worry about is whether your team will have uniforms ready for the next shift. That’s why processors across the Midwest are choosing CITY Laundering Co., not just for clean garments, but for the confidence that comes with dependable service and food-safe processing.

“The relationship has been outstanding,” shared a representative from B&G Foods. “To me, when I find a vendor that is a partner, and you don’t have to manage them, that’s a win. And that’s what we got with CITY.”

CITY’s program for food processors is built to address the industry’s unique pressures—from rapid turnover to fluctuating production schedules—without sacrificing consistency or compliance. It’s part of CITY’s Customized Account Management Program, a service model that flexes around each customer’s needs.

Clean, Safe, and Always On Time

CITY’s food-safe laundering process is designed with HACCP-conscious handling to meet the demands of regulatory compliance. Uniforms are delivered clean, on time, and in good condition—every time.

Grain Millers shared their experience:

“Not only are our uniforms delivered on time and in good repair, but the customer service and response time to issues are exceptional. Things are fixed within days, and if we are missing something, it is brought to the plant before the next delivery.”

CITY’s commitment to quality doesn’t stop at delivery. Their route representatives take personal ownership of each account and are empowered to solve issues on the spot. Customers like Grain Millers appreciate the responsiveness:

“Your staff has been responsive and courteous by making sure our employees are happy and get what is need.”

Uniforms That Flex with Your Production

In an industry where one extra shift can throw inventory off, CITY’s proactive Inventory Management ensures you’re always ready. Emergency inventory is built in, and onboarding new employees is seamless—no more scrambling to get new hires suited up.

“Up until we went with CITY, we had bounced back and forth between most of the local vendors in typically the same pattern,” explained B&G Foods. “We’d start out and have a couple of good years, then it would tail off… but with CITY, things are pretty seamless.”

CITY tracks your usage and adjusts inventory levels to meet demand. Whether your facility adds a new line or faces seasonal changes, the system adapts, keeping your team in quality uniforms and your operations moving.

Communication That Works Behind the Scenes

For many CITY customers, the most valuable part of the relationship is what they don’t have to worry about.

“One of the nice things about the relationship we have with CITY is that it’s all in the background,” said B&G Foods. “It’s like it handles itself. We don’t see the issues… There is always communication if something changes, and we always know about anything before it happens.”

It’s this proactive, behind-the-scenes support that sets CITY apart from national chains or hands-off vendors. Even with long distances between plant and laundry, CITY’s team shows up—figuratively and literally.

“When we first looked at CITY, there was some concern with the distance between the laundry facility and our location,” B&G Foods added. “But that really has not played in at all… They are also price competitive, which made it very easy to make the decision.”

CITY Laundering Co. is more than a uniform provider—it’s a food processing partner. From line-ready delivery to hands-free account management, CITY brings safety, service, and peace of mind to every shift.