The CITY advantage is our unique ability to simplify our clients’ workday. This simplification is only made possible through two key elements, our people and our investments in technology and the environment. Our employees maintain a culture of caring which leads to superior service, and a willingness to go above and beyond to satisfy our valued customers with responsiveness. An extremely low turnover rate is a testament to our employees’ commitment to their work, and our commitment to you.
Every business strives to maximize quality and efficiency. Actually producing the desired results is a completely different story. CITY’s Quality Management (CQM) System conveys our commitment to the process, innovation, and our relationship with our clients.
CITY is able to perform at such a high level because we invest in ourselves. The conveniences afforded to our clients is directly related to our UHF (Ultra High Frequency) tracking system and our service capabilities. Our UHF chips allow us to track all items processed within our facility and ensure everything that was turned in will be returned.