Who Are You When No One is Looking?
“Character is what happens when no one is watching,” says Mark Ballo, Des Moines Regional Manager at CITY.
At CITY, we are transparent. Our behavior behind closed doors matches the behavior our customers see everyday. The success of the relationship we have with our customers is truly revealed when no one is watching.
One of our main goals is to make our customers’ lives easier by transforming their perception of service. We do this by not only taking care of them when a need arises, but also by providing a service that allows them to be completely reliant on us.
We are proud to say that our customers are confident in our ability to service them with their needs in mind. We reach for excellence, even when no one is watching.