Behind the Scenes of Clean: How CITY Keeps Restrooms Fresh and Fully Stocked

When you walk into a business, one of the first things you notice is cleanliness. Floors, uniforms, and restrooms all say something about how that business operates. At CITY Laundering Co., we take pride in helping our customers look great, smell fresh, and stay clean from the front door to the back room — and yes, that includes the restroom.

“I used to never understand how a commercial laundry ended up providing products for restrooms as well,” said Emily Hauber, Director of Communications at CITY Laundering Co. “But then it hit me. We help keep a business looking great, smelling fresh, and proactively taking care of an essential business need.”

More Than Towels and Tissue

CITY provides a complete service to help businesses maintain clean, comfortable restrooms. From paper towels and toilet tissue to hand soaps for both standard and industrial use, CITY’s product lineup makes it easy to stay stocked and sanitary.

Beyond the basics, CITY’s air care program helps facilities maintain freshness. With five different deodorizing products, including wall-mounted air fresheners, toilet bowl clips, urinal screens, deodorizers, and mats, every product is designed to combat odor and buildup before it becomes noticeable.

“Restroom products such as paper towels, soap, and air care are one of those product lines that if you don’t have them, people notice,” Emily said. “When restroom products aren’t managed well, people really notice, and nothing makes an employee question how much you care if you can’t proactively manage your restrooms.”

CITY’s Managed Restroom Program

CITY’s restroom service isn’t just about dropping off supplies; it’s about managing an essential part of your business so you don’t have to.

Each account begins with a restroom assessment to determine how much product each area needs based on foot traffic, staffing, and layout. During every service visit, CITY route service representatives:

• Check all dispensers to ensure they’re functioning properly
• Refill soap and paper towel dispensers
• Replenish backup stock in a designated storage area
• Monitor product usage and adjust inventory as needed

“With CITY, we monitor behavior and usage,” Emily explained. “The goal is for our customers to have what they need during a normal week. If we know usage will increase because of an upcoming event or new hires, we make adjustments. It’s our job to manage this business need so you don’t have to.”

Clean. Simple. Reliable.

The work CITY does often goes unnoticed — and that’s the point. When your restrooms are consistently stocked and fresh, customers and employees don’t have to think twice. That’s the power of a proactive partner.

Because when it comes to your image, the details matter — even the ones behind closed doors.

Want to learn more about CITY’s restroom service program?

Contact your CITY representative or schedule a free restroom assessment today.