Start 2026 with a Laundry Partner Who Shows Up

Before you finalize your plans, budgets, and vendor partnerships for 2026, here’s a question every business should ask:

Does your uniform and facility service provider actually show up for you — or do they just show up on paper?

At CITY, being the most responsive launderer isn’t a slogan — it’s a standard. It’s something woven into every department, every role, and every interaction. Responsiveness here is more than a promise. It’s a behavior. It’s a culture. And it’s a commitment delivered daily across Iowa, Minnesota, Wisconsin, and the Dakotas.

“Responsiveness. It’s a cool word. And we have to do it,” said CITY’s Director of Service Mark Ballo. “I can’t imagine getting up every day and just performing at a level of average. Especially when I expect others to consistently perform above average.”

Director of Sales Alex Clark reinforces that commitment: “What sets CITY apart from the national brands is our responsiveness. When you pay for a service, you deserve someone who actually answers you.” Showing up means you get real human interaction — not a layered process of robots or machines.

“You get access to a real, live human, not a 1-800 number. And not someone who gets back to you two or three weeks later,” Alex said.

On top of it, CITY’s whole approach to service is about partnering for the long haul. CITY has multiple customers who have instilled their trust into CITY over the decades, and here is what they had to say: “Up until we went with CITY, we had bounced back and forth between most of the national vendors in the same pattern. We’d start and have a couple of good years, then it would tail off. And typically, with our previous vendors, it took quite a while to get uniforms changed out, but with CITY, things are pretty seamless.

The relationship has been outstanding. To me, when I find a vendor that is a partner, and you don’t have to manage them, that’s a win. And that’s what we got with CITY,” Tony B from B&G Foods said.

If you can find one or two things that you wish your current provider did for you right now, it is worth it to meet with a CITY representative to do a comparison. You either find out you have the best program in place for your business, or you find areas that could be better. Either way, you come out on top.

Let’s start 2026 on the right foot and get a no-obligation meeting set with CITY today. Contact Us to get started.