Testimonial – Other Industries

"CITY was always here when we needed something. I knew if there was something I needed, all I needed was to ask my route service representative. CITY has always been a business you can count on.

We’ve been with CITY since 1981, so we’ve been with them quite a while. So when we decided to go back in business in 1986, we decided to go with CITY because they did such a good job. If we needed something, it was there fast. When Mike Kerns, our service representative, comes in, he’ll give us everything we need. CITY knows what it is to take care of a customer because it’s their livelihood.

CITY treats us like family, and that’s important to me because I understand what it’s like to start from nothing. CITY wants you to do business with them because they care about you. Uniforms, mats, towels, grease rags, first aid stations, CITY provides all of it. We want a professional look, and CITY brings that to us. I would never go anywhere else but CITY. It’s somebody I can count on, and that’s what family is."

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"We're a design-build contractor, and we chose CITY First Aid over several national competitors. We had quality issues with the national providers and weren't getting them resolved. I also appreciated CITY's local presence- we're an lowa company and wanted to do business with an lowa company. Based on the quality of service and every interaction I've had, I'd absolutely recommend CITY. They've been very good to work with and a great partner for us."

"CITY Laundrering provides us with everything we need to operate at a high level.

We can rely on CITY. As a food caterer, it is immensely important that our uniforms are clean and bacteria-free.

Food safety is of the utmost importance to Kelber Catering, and we can rely on CITY for all of that."

"We chose CITY because we were spending so much time and money trying to keep our floor mats and carpets clean. It just made total sense. They consistently find solutions that save us time and money, and they cover everything from floor mats to restroom supplies. They've been a great partner for our business."

We would like to take this opportunity to thank all of you for the outstanding service your company provides! Your commitment not only to make sure our uniforms are in order, the mats are in the best position, and our towels, soap and air fresheners are full, but you always take the extra time (even when we know your schedule is full) to inquire how everyone is personally. The extra time that is taken to show us that we are more than another stop truly makes a difference to all of us.

The experiences we have had in the past with other companies cannot compare with the excellent service that we receive from Mark and Shane. With a past uniform company, uniforms were either wrong, had to be sent back because we found them in poor condition or dirty, or even at times, did not make the truck at all. There was also a frequent change of driver's. Many of the checks given to the driver each week were lost or not applied to our bill and when confronting the situation, we were made to feel that these issues were not a priority to their company to resolve. When you depend on the services of others to help run a business, this can become trying and make things extremely difficult to work with.

After receiving such poor service from our past uniform companies, we didn't think that we had any options and just thought that this was the "normal" of today. After much research was done, we were able to find CITY. We couldn't be happier as we are always given absolutely the best service anywhere! A big thank you to Mark, Shane, and the entire CITY. for making us family, not just another stop.