Retirement Recognized at CITY | Marc Kane
Marc Kane has retired after 37 years as a Route Service Representative for CITY Laundering Company. Kane started with CITY on September 7, 1982, and serviced clients in Hiawatha, Marion, and the Cedar Rapids, Iowa regions.
“I remember my first summer when I was 16 on the route with Marc. Marc taught me what a route was all about, what service was about and what it means to take care of your customers,” said Colin Wetlaufer, President of CITY.
During his 37 years, Kane was one of the top performing Route Service Representatives.
“Marc is the floor mat king. He had more mats on his route than any other route representative at the laundry for what seemed like forever. Whenever we had a promotion contest with mats, Marc was always at the top of the list, if not the top,” Ken Schnor, Director of Operations said. “I personally want to thank Marc for helping me become who I am today.”
Kane helped build and maintain CITY’s “Route 7” and personally trained Jacob Fedeler for months to maintain consistent service.
“Anyone can be great for the ‘honeymoon phase’ but to MAINTAIN the same level of service for all these years is impressive! Marc has been our main man, and we’ve never had any single hint of an issue,” Michael Bauer of Midway Outdoor Equipment in Hiawatha, IA.
Kane’s coworkers respected him because he was a leader on the service team and a person that others could look up to.
“Marc and I go back 30 something years. He’s got a lot of integrity. He’s honest. He takes care of his customers. We were taught to take that extra step to take care of them,” said Terry Shaffer, a fellow route service representative. “I want you to enjoy retirement. You deserve it; you’ve done it.”
“The legacy Marc left here at CITY is a pretty big one,” Wetlaufer said. To honor Kane, a video was created to showcase his legacy. To view the video, visit www.citycleanandsimple.com/video/.
About CITY | Clean and Simple:
Since 1906, CITY has thrived as an independently owned industrial laundry provider with its distinctive ability to go above and beyond with responsive and committed values. Generations have trusted CITY, and as a multi-generational, family-owned company, we have forged partnerships with clients that last. By reinvesting in employees, the latest technology, and its facilities, CITY continues to focus on ways to improve its service.