Stop Hesitating to Grow Your Business

Introducing new ideas, services, and products is an important growth strategy for any business. Many businesses offer a new service or product primarily to keep up with the changing times and evolving customer needs. But business owners who aren’t looking for new ways to constantly improve may miss out on a perfect fit opportunity.

 

For instance, imagine if Apple stopped with the Mac. Where would we be today without the iPhone, iPad, or the Apple Watch?

 

 

Some businesses are hesitant of expansion because of the risk and the time it takes to manage the new investment; however, expanding can increase market share and more importantly, build more loyal clientele because of the willingness to provide clients with more solutions.

 

THE ONE-STOP CONCEPT

 

The term one-stop shop, originating in the 1920s, developed from the customer’s desire to save time. Before full-service stores and shopping centers developed, people had to travel to many places to fulfill their needs including grocery items, hardware, cleaning supplies, and more. When businesses realized they could offer a wider variety of products to strengthen customer loyalty, the modernized concept of the one-stop shop was born.

 

Also known as being a total solutions provider, successful businesses can provide customers with an efficient service that is convenient, saves time, and supports a variety of needs.

 

THE BENEFITS

 

Feel Appreciated

One of the most powerful tools needed to create a successful business is appreciation of other people. A total solutions provider sees a need and lends a helping hand to the benefit of the client. When additional services or products are added to a business with this mindset, you not only create a new solution to a client’s need, but you also build a trusting relationship. Clients greatly appreciate companies that are willing to do more for them.

 

For example, it is commonly known that, “People will forget what you said. People will forget what you did. But people will never forget how you made them feel.”

 

Convenience

Although working with five suppliers is sometimes cheaper than working with just one, the time and hassle spent dealing with five suppliers versus one can be a deal-breaker. When managing multiple providers, there comes an additional stress.

 

Partnering with one vendor that can do it all is more convenient and simple.

 

Save Time

• Fewer invoices need to be audited, reviewed, and paid. Having one all-encompassing invoice saves a lot of time when making sure everything is correct. It also saves time by only requiring one payment.

 

• Fewer client review meetings. When you only have to deal with one vendor, you save time when discussing usage and new products or offerings.

 

• Better communication and account management. Working with a total-solutions vendor eases communication and account management strains because you’re only working with one business that handles it all.

 

• Can focus more on your own business. The time saved from working with one vendor means you have more time to focus on your own business.

 

• Fewer deliveries or company visitors. You save time, space, and resources when only one truck needs the space to unload the products. For safety concerns, it is also less people in and out of your facility.

 

Quality Over Savings

The quality of service and products you receive doesn’t always associate with money saved. The phrase “you get what you pay for” is very important to consider when working with vendors and suppliers. Looking purely at the cost may lead to paying for an inexpensive, but poor quality service.

           

CITY’S APPROACH

 

CITY is more than an industrial laundry, and we are always looking for new ways to provide solutions to our clients. As a business-to-business service provider, we specialize in keeping businesses clean and safe. We are a multi-generational provider with the ability to provide unique solutions for clients in a variety of industries including food processing, industrial manufacturing, wholesale trade, and more.

 

The CITY Advantage

 

• Quality and efficiency

To produce a superior service, we strive for maximize quality and efficiency. Our CITY Quality Management (CQM) System conveys our commitment to the process, innovation, and our relationship with our clients.

 

• Inventory control

Our clients never have to worry about running out of a particular garment or product. We determine your appropriate inventory levels based on client input and current client behavior. Our route and facility service representatives will then handle all your inventory needs by restocking, managing, and removing product whenever necessary.

 

• Investments

At CITY, we believe in investing in our people, equipment, and the environment. Each of these pieces has to be sustained and improved upon in order to continuously provide our clients with a peace-of-mind service.

 

• Simplicity

One of our exclusive abilities is to simplify our clients’ workday. We go above and beyond with responsive and committed values so that we can provide a superior service.

 

• Client loyalty

CITY believes in developing client loyalty by building a valuable relationship with them. Providing clients with an all-encompassing service helps to create the client-business relationship for which CITY strives.

 

CITY OFFERINGS

 

We offer our clients many services including uniforms and apparel; garment laundering; towels; gloves; mats and floor care; facility services; flame resistant and effective safety apparel; and first aid and safety products.

 

• Garment rental and laundering

By choosing CITY as your uniform provider, you help your employees look good and feel great. Your employees will start each and every day with a clean and compliant uniform that helps them feel a part of the team.

 

• Mats and floor care

First impressions are everything when it comes to maintaining a clean and safe business. A properly managed floor mat and mop rental program from CITY will help keep your facility clean and reduces the chances of slips, trips, and falls. In addition, having mats between the feet of your employees and the hard concrete floor can help prevent back injuries.

 

• Facility Services

We handle all of your facility services needs so that you don’t have to. Our range of products includes restroom paper, soap, towels, aprons, and more. By delegating this task to CITY, you can focus on more important aspects of your business.

 

• Flame resistant and safety apparel

CITY offers protective apparel so that our clients can give their employees added protection from events such as flash fires and electric arcs. Our high visibility options enhance the ability to see employees in low visibility situations.

 

• First aid and safety products

Our well-trained facility services representatives take full ownership of your first aid program by completing regularly schedule visits to your business. We will organize, restock, and remove expired products so that our clients can provide their employees with a safe, compliant work environment. Our products include bandages, over-the-counter medications, gloves, AEDs, and more.

 

With organizations having to manage so many aspects of their business, it’s no wonder that certain things can fall through the cracks. But having a service that is optimized to fulfill all of a business’ needs makes everything so much simpler, allowing a business to grow.