How to Receive a Worry-Free Uniform Service

Posted on: August 14th, 2018 by Emily Novotny | No Comments

Searching for the right vendor that you can trust can be overwhelming. For some companies, it is required that your employees are in uniform in order to work. With that pressure, how do you know if you are partnering with the right uniform provider?

 

You may ask yourself, do we stay with our current provider? Do we look for a local company? Do we do it ourselves or do we look for a better service?

 

Luckily, we have identified the top five criteria that will ensure a positive and long-lasting partnership with the right supplier.

1) Collaboration

The first step in identifying the right vendor is making sure you and the other organization can work together to ensure your needs can be met. Because you’ll be working closely together, it’s important that everyone involved understands “what’s important to you and how you run your business.”

 

At CITY, we work with you from the very beginning, from the sale to the onboarding process and beyond. We learn about everything we need to know upfront so that we understand our clients’ existing needs; this allows us to provide the professional account management that our clients deserve.

 

2) Commitment

Having a vendor that is committed for the long haul is important to receive consistent levels of customer service; otherwise you risk receiving short-term, possibly even abandoned, promises.

 

CITY’s success comes from partnering with business looking for long-term relationships.We strive to forge partnerships that last, and because of that, many generations have trusted CITY since our very beginning in 1906.

 

3) Food Processing – Industry Expertise

Working with a vendor that completely understands your industry can ease a lot of worry. It’s not necessarily difficult to explain your needs, but having a vendor that is an industry-expert is a lot more beneficial for you and your business.

 

One of our core industries that we service is food processing, including meat processing, beverage, dairies, fruit/vegetables, bakeries, grains, and ingredients. We specialize in food processing, uphold a processing system that adheres to Hazard Analysis Critical Control Points (HACCP) principles, earned and maintain a Hygienically Clean Food Safety certification, and provide our clients with a unique emergency uniform program and inventory-based billing solution.

 

4) Ability to Deliver

A vendor that can deliver a high quality, clean product on time and with an accurate inventory is important to keep production running.

 

Our ultra-high frequency (UHF) garment tracking system allows us to maintain a service with accurate inventory levels. We can track every garment through the laundering process so that every piece turned in by the client will not only be returned, but will be clean, compliant, and on time.

 

Not only that, but with our emergency uniform program that allows for extra inventory to be kept on-site, our clients never run out of uniforms. They always have what they need when they need it.

 

5) Professional Account Management

You should be able to count on your vendor to supply you with excellent customer service that allows you to focus on your business. Part of that experience is having a vendor that can manage your account without you having to worry about a thing.

 

CITY delivers a clean and simple service so that our clients have the peace-of-mind they deserve. We manage everything; from the uniform program to the mat and floor care services, to facility services and first aid supplies; we are a total solutions provider. If problems arise, we are only a phone call away, and we strive to follow up within 24 hours.

 

A TRUE PARTNERSHIP 

 

CITY may provide clients with uniforms, but we are also in the business of service. Our long-term success stems from our willingness to go above and beyond to satisfy our valued clients. If these are five factors that you take into consideration when deciding on your uniform and laundry provider, CITY is ready to answer any questions you may have.

 

To get in touch with a CITY representative, simply fill out our contact us form and see how responsive our CITY team is. As a uniform and laundry provider, CITY is exactly the responsive, peace-of-mind vendor you need as a food processor to protect your employees and to help keep food safe.

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